FAQ

faq

Q: How do you pack your product?

A: We adopt standard export package,cartons or boxes,also can pack it by your requirement.

Q: Is it complex for the mirror installation?

A: We will provide the detailed installation manual and will also provide the installation accessories and the spare parts. 

Q: What’s the payment term?

A: TT 30% deposit,70% balance payment before delivery or upon B/L copy.

Q: How long is the warranty period for our products?

A: Normally the warranty period is 2 year for electronice part.

Q: Do you have quality control?

A: Yes, we attach great importance on quality control and have a system of quality control,our products can meet EU standards.

Q: How about your delivery time?

A: About 40-50 days after receive 30% deposit,it depends of the quantity of your order.

Q: Can we print our logo on the products or package?

A: Yes, we can print the logo according to the customer’s requirements.

Q: Can you customize the products?

A: Yes, we can customize products for frame color, glass thickness , mirror shape and mirror size with customer’s requirements.

Q: What's the material of your product?

A:Our main material includes 5mm Silver Glass , Aluminum Frame, waterproof LED light strip,PE and PAMM.

Q: Can we get a sample before place the order?

A: Sure, we are very happy to provide customers with samples, but the sample cost and freight will be borne by the buyer. Of course, these fees will be refunded in future orders.

   


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